Read what our satisfied customers are saying about their experience with Crash Lab in Lake Forest CA.
Here’s what our clients have to say about their experience with Crash Lab in Lake Forest, CA
I took my truck to Crash Lab after I had been hit and they were a dream to work with. They handled everything with the other person's insurance and even called to make sure I got a ride from the rental car company to get my rental. I love my truck and I am so happy they were able to make it look brand new. You would never know anything happened. I highly recommend taking your vehicle here!!
Alex and Mathew were very helpful, professional and knowledgeable. They were able to provide me with an estimate very quickly and took care of some of the scratches right away. I highly recommend them.
Matthew & the manager are the best. They helped me do tinted windows & I'm really impressed with a very nice job. It was a good price & super friendly staffs. They even helped me reset the radio. I would definitely recommend them to anyone. My friend also would like to get her car tainted with them now too.
So grateful to Rae and her team at Crash Lab for repairing my dented and scratched door and making it look brand new! They are so easy to work with and very thorough. Paint match is impeccable. Hoping not to need any body work again soon, but if I do, I’ll be back!!!
Gilbert, Brad and Matt were absolutely incredible and so helpful. They were able to explain everything that would need to happen with my car in lots of detail. They were reasonable about the price and they genuinely wanted to help. They kept me updated with the progress of the repair. The car looks better than it did when I dropped it off. Thank you to Crash Lab for a great experience and making a stressful situation easier than I imagined.
Crash lab is amazing. Brought my car in for some front end damage and they had it fixed within the hour. Gilbert is a great guy and understands the needs of his clients. 10/10 recommend.
I can't recommend this auto body shop enough! From the moment I walked in, I felt welcomed and taken care of. I was in a bit of a bind and needed some urgent maintenance on my vehicle, and they fit me in right away—no questions asked. The service was outstanding, and they went above and beyond to make sure everything was handled. Gilbert, the manager, is an absolute gem. He’s not only efficient but also incredibly personable, making sure everything was explained and done to perfection. It’s rare to find a shop that combines top-notch service with such a warm, friendly atmosphere. If you're looking for a place you can trust and feel like family, this is it! Highly recommend!
We needed help installing our front license plate and were in a rush to get it completed ASAP. I called and spoke with Gilbert and said I could bring it right in without an appointment. The staff there was amazing and put the plate on quickly while I waited. I've worked with Max and Ray also in the past for collision repair and the results were always top notch and cost competitive. I would highly recommend Crash Lab!
"I had an amazing experience with Mateo and his team! He showed up at my office one day offering his bodywork services for trucks. At the time, we had a truck that had been in an accident, so I decided to give him a shot. Mateo took care of everything—from handling the insurance process to towing the truck to his shop. The next day, his team started working on it, and in no time, it was fully repaired and looked brand new. The best part? I didn’t have to pay a penny—not even the deductible! I didn’t know Mateo before, but I’m so glad I gave him the opportunity. His professionalism, efficiency, and honesty are truly impressive. If you need any bodywork done, Mateo is the one to call. Highly recommended!"
It was fortuitous timing that Matthew had come to the office where I work as he was "pounding the pavement", visiting businesses in our area. My daughter's Honda was recently hit-and-run overnight as it was parked on the street. I came out one morning and noticed a big dent/scrape along the rear quarter panel. I decided after speaking with Matthew that I'd take it over to the body shop for an estimate and met with manager Gilbert. The price was reasonable and the repair was done at the estimated time - car dropped off on a Monday and completed on Friday. It was convenient that they are open half days on Saturday so my wife could give me a ride on the weekend to pick up the car. Car looks as good as new. I appreciate the no-hassle, friendly, professional service from Gilbert and Matthew and would return, but hopefully that won't be in a long time.
I checked out a few body shops in the area before deciding on Crash Lab, and I'm so glad I did. From the moment I walked in, the customer service was top-notch. Matthew at the front was super helpful. He answered all my questions in detail and made sure I understood exactly what my car needed--without trying to sell me on things I didn't. Gilbert, the manager, was also amazing. He made the whole process smooth and stress-free, and I could tell right away that this shop is all about honesty and quality work. Unlike other places that overquote or push unnecessary repairs, Crash Lab was upfront, fair, and really took care of me. The work they did on my car was flawless, and I couldn't be happier with the results. If you're looking for a trustworthy body shop that won't rip you off, this is the place to go. Highly recommend! Five stars all the way!
Had a really great experience at crash lab not only did they get the job done they went above and beyond from the moment I took my car the estimate it was exactly within my budget unfortunately other places were a little bit pricey but crash lab didn't answer that I was satisfied from the moment I walked in from the estimate from the work on my vehicle. The turnaround time between leaving my car and picking it up was very fast even got a great car Wash which to be quite honest hadn't seen my car shine that great. I would highly recommend to family and friends. The team was great and the person that was in charge of assisting me throughout the time Matthew was great as well he walked me through the whole process explained everything and was always a phone call away if I needed any questions in regards to updates and status.
(949) 859 -7990